FAQs

1. How can I contact you?

You can reach us by email at golfaccessoriesusa@gmail.com. We aim to respond to all inquiries within 24 hours.

2. Where are your products shipped from?

Our products are shipped from various locations depending on the supplier. We ensure that all items are dispatched promptly to provide you with the best service possible.

3. Can I get a refund on my products?

Yes, we have a 30-day return policy. You can request a return within 30 days of receiving your item. Please ensure the item is in its original condition.

4. What items are non-returnable?

Certain items cannot be returned, including perishable goods, custom products, and personal care items. Please contact us if you have questions about a specific item.

5. How long does it take to process a refund?

Once we receive and inspect your return, we will notify you of the approval status. If approved, refunds are processed within 10 business days.

6. What should I do if my item is defective or damaged?

Please inspect your order upon reception. If you find any defects or damages, contact us immediately so we can evaluate the issue and resolve it.

7. Can I exchange an item?

The fastest way to exchange an item is to return the original item and make a separate purchase for the new item once the return is accepted.

8. Do you offer international shipping?

Yes, we offer international shipping. Shipping times and costs may vary based on the destination. Please check our shipping policy for more details.

9. What if I receive the wrong item?

If you receive an incorrect item, please contact us immediately. We will evaluate the issue and ensure that the correct item is sent to you.

10. Is there a cooling-off period for returns in the European Union?

Yes, if your order is shipped to the European Union, you have a 14-day cooling-off period during which you can cancel or return your order for any reason.